Surname Ancestry logo featuring a heraldic coat of arms for family history, surname research and genealogy

Contact Us

We would love to speak with you.

Feel free to reach out using the below details.

You can also find us at Par Market on Wednesdays, Saturdays and Sundays from 9am-5pm.

Par Market, Saint Austell, Cornwall PL25 3RP

Contact Surname Ancestory

We’re Here to Help

Thank you for visiting Surname Ancestory. Whether you have a question about one of our personalised surname histories, need help choosing the perfect heraldic gift or would like more information before placing an order, we’d be delighted to hear from you. We pride ourselves on offering friendly, knowledgeable customer service and will always do our best to provide the answers you need.

Questions Before You Order?

Choosing a personalised family history gift is an exciting experience, and we understand that you may have questions before making your purchase. If you would like to know more about our surname histories, coats of arms, family crests or any of our other heritage products, please don’t hesitate to get in touch. We are always happy to offer advice and help you find the perfect gift for any occasion.

Help With Existing Orders

If you’ve already placed an order and would like an update or need assistance, we’re here to help. Whether your enquiry relates to delivery, personalisation or one of our products, we’ll respond as quickly as possible. Our goal is to make every stage of your shopping experience straightforward, enjoyable and completely stress-free.

A Gift for Every Occasion

Our personalised heritage gifts are chosen to celebrate life’s most important moments. From birthdays and anniversaries to Mother’s Day, Father’s Day and Christmas, a beautifully researched surname history or family crest makes a thoughtful keepsake that can be treasured for generations. If you’re unsure which product would be most suitable, we’ll gladly point you in the right direction.

A Family Business You Can Trust

Since 2006, Mark and Steph have helped thousands of customers discover more about their family heritage. Over the past twenty years, Surname Ancestory has earned a reputation for quality products, reliable service and genuine customer care. Every enquiry is important to us, and we believe that great service should begin long before an order is placed and continue well after it arrives.

Get in Touch Today

We look forward to hearing from you. Simply use the contact details or enquiry form on this page and we’ll get back to you as soon as possible. Whether you’re searching for a unique personalised gift or exploring your family’s history, the team at Surname Ancestory is here to help you discover the story of your surname.